Quadruple Room
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Hotel · Madrid · Community of Madrid
Petit Palace Plaza Del Carmen
A 4-star stay on Plaza del Carmen, a short walk from Puerta del Sol and Gran Via, with an 8.5 guest rating across more than 2,400 reviews.
- Central Madrid location, 450 m from Puerta del Sol
- Rooms with soundproofing, air conditioning, and flat-screen TVs
- Pets welcome, with pet amenities on site
8.5
Great
2417 reviews
Booking.com 8.5 · 2417 reviews
About
Petit Palace Plaza Del Carmen
Petit Palace Plaza Del Carmen sits on a lively square in the heart of Madrid, about 450 metres from Puerta del Sol. The 4-star hotel keeps things practical: a 24-hour reception, luggage storage, and in-room amenities like a mini-bar, safe, and flat-screen TV. Guests can borrow a laptop from the room, and bicycles and cars are available to hire on site.
The property covers the essentials for different types of trips. Rooms range from compact doubles to quadruples with balconies or whirlpool tubs, and family extras like cots, babysitting, and pushchairs are all listed. Public parking is available on the same square, and the hotel runs a strict no-smoking policy throughout.
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
In brief
What works, what to weigh
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Strengths
4 reasons to book- A location that's hard to beat — The hotel sits 450 metres from Puerta del Sol, with Gran Via a block away. Guests repeatedly note that nearly everything in Madrid's centre is within walking distance, and public parking is on the same square.
- Rooms with practical extras — Each room comes with a flat-screen TV, mini-bar, safe, and a laptop with internet access included. Soundproofing and air conditioning are standard, and some rooms add a balcony or whirlpool tub.
- A genuinely helpful team — Multiple guests called out the staff as friendly, smiling, and attentive — from check-in to daily housekeeping — adding a personal touch to the stay.
- Set up for families and pets — Quadruple rooms sleep four on a king bed, and the hotel lists cots, babysitting services, and pushchairs. Pets are allowed, with pet amenities available.
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Worth weighing
4 to weigh- Room sizes vary — compact is common — Some guests found their room notably small, even by central Madrid standards. A few rooms were described as the smallest the traveller had stayed in, while family rooms were larger. It's a matter of which room you're assigned.
- One dissenting voice on value — While most reviews are strong, a single guest gave a 5/10 with no positive notes, and another rated 6/10 with praise for location and cleanliness — a reminder that experiences can vary.
- Breakfast is decent, not standout — One guest praised the savoury breakfast selection, but there's no consistent chorus of acclaim. With a dining rating of 8, it's reliable rather than a reason to book.
- No on-site parking listed — The hotel doesn't advertise private parking. While public parking exists on the same square, it's not hotel-run, so availability and cost are managed externally.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Triple Room
- 3 Single beds
- Shower
- Heating
- Air conditioning
Small Double Room
- 1 Double bed
- Shower
- Heating
- Air conditioning
Quadruple Room Balcony
- 1 King-size bed
- Shower
- Heating
- Balcony
- Air conditioning
Double Room Whirlpool
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Air conditioning
Double or Twin Room
- 1 King-size bed
- Shower
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Essentials
- Wi-Fi
- Air conditioning
- Heating
- Safe deposit box
- Key card access
- Lift
Services
- 24-hour reception
- Housekeeping
- Laundry
- Dry cleaning
- Luggage storage
- Tours/Ticket assistance
- Fax/Photocopying
Family & Pets
- Pets allowed
- Pet amenities available
- Cots
- Babysitting/Child services
- Baby pushchair
In-Room
- Mini-bar
- Flat-screen TV
- Soundproofed rooms
- Ironing facilities
- Free toiletries
- AM/FM alarm clock
Accessibility & Safety
- Rooms/Facilities for disabled
- Smoke detectors
- Fire extinguishers
- Security
- No smoking on site
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.5/10 from 2,417 reviews
Booking.com · 8.5 · 2417 reviews
8.5Verified guest“Breakfast had a good range of savoury options and plenty of choice.”
8.5Verified guest“The units facing the plaza offered a nice view.”
8.5Verified guest“Excellent location. The staff were helpful and always smiling. The room was big enough for our family with a 16-year-old child.”
8.5Verified guest“Quiet spot close to Sol and Gran Via for shopping — very friendly and helpful staff, modern rooms, and great value.”
8.5Verified guest“Staff were excellent. The location was superb, full stop. Our family room for four was large with a great view of Plaza del Carmen, which was filled with Christmas stalls, churros, and a small snow park for kids during the holidays.”
8.5Verified guest“There's a laptop in each room with internet included, plus Wi-Fi. The hotel is right in the centre of town.”
04 — Location
Getting around Madrid
The property sits in Madrid.
Puerta del Sol: About 450 metres from the hotel, Puerta del Sol is Madrid's bustling heart — metro connections, shops, and the famous clock tower are all a quick walk away.
Gran Via: One block from the hotel, Gran Via is Madrid's main shopping street, lined with stores, cinemas, and grand architecture.
Plaza del Carmen: The hotel fronts this lively square, which hosts seasonal markets and events — a convenient spot for a coffee or a wander.
Plaza Del Carmen, 4, Madrid, Community of Madrid, 28013, Spain
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 42 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times at Petit Palace Plaza Del Carmen?
Check-in is from 14:00 until 23:59, and check-out is until 12:00.
Are pets allowed at the hotel?
Yes, pets are allowed and pet amenities are available on site.
Is there parking available?
The hotel does not list its own parking, but public parking is available on the same square, as noted by guests.
Is breakfast offered?
Yes, breakfast is available. One guest described it as savoury with a good variety of food on offer, and the hotel's dining rating is 8 out of 10.
Does the hotel have family rooms?
Yes. Quadruple rooms sleep four on a king-size bed, and amenities include cots, babysitting services, and baby pushchairs.
What amenities are in the rooms?
Rooms include air conditioning, heating, a flat-screen TV, mini-bar, safe, soundproofing, ironing facilities, and free toiletries. A laptop with internet access is also available in each room.
The bottom line
A well-run, central hotel that delivers on location and service. If you want to be in the middle of Madrid's action and don't need a huge room, Petit Palace Plaza Del Carmen is a dependable pick — just check which room type you're booking.
8.58.5 rating across 2,417 reviews — central, friendly, and practical.
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